Terms of Service

These Terms of Service ("Terms") govern your use of the Scope-Scan.AI mobile app and the scope-scan.ai website (together, "the Service") provided by English Optics ("we," "us," "our"), the Missouri-based operator of the Scope-Scan.AI product line.

Questions? support@scope-scan.ai
Legal notices: R. Gregory Gore, Law Office of R. Gregory Gore — see Section 16.

1. Who can use the Service

You must be at least 18 years old and legally able to enter into a contract. The Service is a professional tool intended for property inspectors, contractors, renovators, and similar professional users.

2. Your account

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Notify us at support@scope-scan.ai immediately if you believe your account has been compromised.

You are responsible for the accuracy of the information you provide (email, address, etc.). If you provide false information, we may suspend or terminate your account.

3. Your responsibility for the properties you scan

This is important. By using the Service to capture a scan of a property, you represent and warrant that:

• You are the owner of the property, OR
• You have obtained explicit permission from the property owner (or other person with legal authority) to conduct the scan, AND
• If people are present at the property, you have obtained appropriate consent from those people to be photographed (including for any use described in our Privacy Policy), AND
• Your scan does not violate any applicable laws, including trespass laws, privacy laws, wiretapping laws, or laws restricting photography in certain locations (schools, government buildings, private residences, etc.).

You — not English Optics or Scope-Scan.AI — are solely responsible for ensuring you have the right to scan a property and for any consequences of scanning without proper authorization. If a claim, lawsuit, complaint, or legal demand is made against you or against us because of a scan you conducted, you agree that you are responsible for defending it and for any resulting damages, and you agree to indemnify us (see Section 11 below).

Do not use the Service to scan properties you have no right to be at, to surveil people without consent, or for any illegal or invasive purpose. We reserve the right to terminate accounts and cooperate with law enforcement in response to reports of misuse.

4. Acceptable use

You may not use the Service to:

• Scan a property without the owner's permission
• Capture images of people without their consent, especially for surveillance
• Scan children as the subject of the scan
• Break any law (federal, state, or local)
• Impersonate another person or entity
• Interfere with the operation of the Service (hacking, scraping, denial of service, reverse engineering the API, etc.)
• Attempt to bypass our authentication, tier limits, or other security controls
• Reverse-engineer, decompile, or attempt to reconstruct the AI models or proprietary algorithms that power the Service
• Use the Service in a way that harms us, our other users, or third parties

We may suspend or terminate accounts for any of the above.

5. Paid subscriptions

If you subscribe to a paid tier, you agree to pay the subscription fees disclosed at signup. Subscriptions renew automatically until you cancel. Cancellation is effective at the end of the current billing period; we do not provide prorated refunds for partial periods except where required by law.

Prices may change; if we change prices, we will notify you in advance and give you the opportunity to cancel before the new price takes effect.

If a payment fails, we may suspend your access to paid features until payment is resolved. Free-tier features may continue to be available.

6. Free tier and AI training data

By using the free tier of the Service (Geo Scans), you agree that the scan data — including photos, GPS coordinates, address, and room labels — may be used to train and improve our AI models, as described in our Privacy Policy. This is the trade for free access to the Service. If you are not comfortable with this, use the paid tier instead.

7. Ownership, intellectual property, and patent notice

Our intellectual property

We own the Service, the software, the AI models, the underlying methods and techniques used to process scans and generate reports, and all related intellectual property (including trademarks, copyrights, trade secrets, and patents or patent applications). We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose while your account is in good standing. That license ends when your account ends.

Proprietary methods

The methods, algorithms, workflows, and user interface designs used by Scope-Scan.AI are proprietary to English Optics. Use of the Service does not grant you any rights in the underlying methods or technology. Any unauthorized use, replication, or reverse engineering of these proprietary methods is prohibited.

Your content

You retain ownership of the scans you upload. You grant us the licenses described in the Privacy Policy (to store, process, generate reports from, and — for free-tier scans — train our AI models on that data). Our license to use Paid tier scan data ends when you delete your account, subject to the retention periods described in Section 6 of our Privacy Policy. For Free tier scans, the license to use the data as part of our AI training corpus is perpetual and survives account deletion, as expressly disclosed in Section 6 of these Terms and Section 3 of the Privacy Policy.

8. Reports and estimates — no guarantee of accuracy

The scope-of-work reports, measurements, cost estimates, and other outputs of the Service are generated by AI models based on the scans you provide. They are estimates and starting points, not professional advice or guarantees. You should verify all information with qualified professionals (contractors, inspectors, engineers, appraisers, etc.) before relying on it for financial, legal, or safety decisions.

We do not guarantee that reports are complete, accurate, up to date, or fit for any particular purpose. Use of any report is at your own risk.

9. Disclaimer of warranties

The Service is provided "as is" and "as available." To the maximum extent allowed by law, we disclaim all warranties, express or implied — including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of liability

To the maximum extent allowed by law, English Optics and Scope-Scan.AI are not liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any lost profits, lost data, lost business, or lost opportunities
• Any damages exceeding the amount you paid us in the 12 months before the claim arose (or $50 if you did not pay us anything)

This applies to claims under any legal theory (contract, tort, negligence, strict liability, or other). Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless English Optics, Scope-Scan.AI, and our officers, employees, contractors, and attorneys from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your scans and the properties you scan (including any lack of permission)
• Your violation of these Terms
• Your violation of any law or the rights of any third party

12. Binding arbitration and class action waiver

Agreement to arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Service, or your relationship with us (collectively, "Disputes") shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court, except as specifically provided below.

The arbitration will be conducted by a single arbitrator. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Location and applicable law

The arbitration will take place in Jackson County, Missouri, and will be governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) and, to the extent state law applies, by the laws of the State of Missouri, without regard to conflict-of-laws principles.

Fees

For any Dispute where the amount in controversy is less than $10,000, we will pay the initial AAA filing fee for arbitration if you have first tried in good faith to resolve the Dispute with us informally by contacting support@scope-scan.ai. Each party bears its own attorneys' fees unless the arbitrator awards otherwise under applicable law.

Class action waiver

YOU AND WE AGREE THAT ANY DISPUTE MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding. If this specific class action waiver is found to be unenforceable, then the entirety of this Section 12 shall be null and void, but the rest of these Terms — including Section 13 (Venue) — shall remain in full effect.

Carve-outs

Notwithstanding the above:

• You or we may bring an individual action in small claims court for Disputes within the small claims court's jurisdiction, provided that the action remains in that court and is not removed or appealed to a court of general jurisdiction.
• Either party may seek injunctive or equitable relief in a court of competent jurisdiction (in the venue specified in Section 13) to protect intellectual property rights, confidentiality, or to prevent ongoing harm from misuse of the Service.

Right to opt out

You may opt out of this arbitration agreement by sending written notice to R. Gregory Gore, Law Office of R. Gregory Gore, 605 SW US 40 Highway, PMB 319, Blue Springs, Missouri 64014 within 30 days of the date you first accepted these Terms (or, for existing users, within 30 days of the date these Terms are updated). Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

13. Governing law, venue, and jurisdiction

Governing law

These Terms are governed by the laws of the State of Missouri, United States, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Exclusive venue

For any Dispute not subject to arbitration under Section 12 — including without limitation actions to enforce arbitration awards, actions for injunctive relief, and actions permitted under the carve-outs in Section 12 — you and we agree that the exclusive venue shall be the state or federal courts located in Jackson County, Missouri. You and we consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum, lack of personal jurisdiction, or venue.

This venue selection is a material part of these Terms. You agree that the venue selection is reasonable, that Jackson County, Missouri has a substantial relationship to English Optics and this agreement, and that you have received value (including free-tier access to the Service and/or paid subscription features) in exchange for agreeing to this venue.

By any representative

By using the Service on behalf of another person, company, or entity, or by otherwise accepting these Terms in a representative capacity, you agree that the represented person or entity is also bound by Sections 12 and 13, including the arbitration agreement, class action waiver, and venue selection.

14. Termination

You may stop using the Service and delete your account at any time by emailing support@scope-scan.ai.

We may suspend or terminate your account at any time if:

• You violate these Terms
• We reasonably believe you have engaged in misuse or illegal activity
• We stop offering the Service
• Required by law

On termination, your access ends; your data is handled as described in the Privacy Policy and on our Account Deletion page. Sections 6, 7, 8, 9, 10, 11, 12, 13, and 16 survive termination.

15. Changes to these Terms

We may update these Terms. If we make material changes, we will update the "Last updated" date and, if the changes are significant, notify you by email or in the app. Continued use of the Service after changes means you accept the updated Terms.

16. Legal notices and contact

General inquiries

Legal notices and service of process

All legal notices, disputes, and communications concerning these Terms must be sent to our attorney of record:

Notices sent to any other address are not effective. If you are attempting to serve process, initiate a claim, or send a legal demand, address it to the attorney above.

17. Miscellaneous

• Entire agreement. These Terms plus the Privacy Policy are the entire agreement between you and English Optics regarding the Service.
• Severability. If any part of these Terms is found invalid or unenforceable — except for the class action waiver in Section 12, which is governed by its own severability rule — the rest remains in effect.
• No waiver. Our failure to enforce a right or provision is not a waiver of that right or provision.
• Assignment. You may not assign these Terms; we may assign them (for example, in connection with a sale of our business or the Scope-Scan.AI product line).
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control (natural disasters, war, government action, network outages, third-party service failures, etc.).
• Headings. Section headings are for convenience only and do not affect interpretation.